Frequently Asked Questions
+ DOES THE HAUNT STAY OPEN PAST BOX OFFICE HOURS?
Yes, you must be on site before the box office closes and you will be able to go through the attraction This allows us to be shut down at a reasonable hour (11pm-1am)
+ DO WE ACCEPT CASH AND CREDIT CARDS AT THE DOOR?
Yes, we accept most major credit cards including American Express.
+ CAN I USE MY MILITARY/POLICE DISCOUNT ONLINE?
No, we need to see valid ID at the gate. This discount will apply for you and your immediate family.
+ WILL THE HAUNT BE OPEN IF IT RAINS?
Yes, unless we are experiencing extreme thunderstorms or snow.
+ IS THERE ANY AGE REQUIREMENTS?
Yes, please do not bring young children to our attraction. We will allow children as young as 10 to go through the attraction but we do not recommend it.
+ ARE MASKS REQUIRED?
Eloise Asylum will be following State and Local Guidelines. As of September 1st. Subject to change.
+ CAN I COME THROUGH THE ATTRACTION IF I’M PREGNANT?
We do not recommend that anyone pregnant should go through the haunt. People around you could easily run into you or fall down when they are scared. We do not want anything to happen to your baby.
+ IS FOOD AND DRINK AVAILABLE ON SITE?
Yes
+ DO WE HAVE STROBE LIGHTS AND FOG MACHINES IN OUR ATTRACTION
Yes
+ ARE CAMERAS ALLOWED IN THE ATTRACTION?
No cell phones or cameras are allowed in any of the three attractions, we do allow cameras in the ghost tour.
+ CAN ACTORS TOUCH YOU?
Yes! Actors may touch you but you may not touch the actors or props.
+ REFUNDS
There are no refunds. We will allow you to reschedule your ticket for another time in the same season.
